Terms of Use

Foreword

We work hard to create and provide 100% original images, photomicrographs, videos and written content that are factually and gemologically accurate that are not copied from anyone. In an era where online inaccuracies become shared and amplified, we provide the Learn and the Curium sections as an explanatory and revealing resource, much of it that annotates references to where information comes from and further readings.

On social media, when one scrolls through gem and jewelry hashtags, many of the jewelry pieces, diamonds and gemstones are posted by hopeful brokers that do not own the piece,  and all too often have never seen them either. Images are heavily filtered in apps, clumsily color-and-contrast adjusted simply to garner more “likes”.  In our globalized world where everyone has a camera-phone and an internet connection, Facebook and Instagram are the lowest-barrier-to-entry in relation to the potential client reach. As a consequence, much of the jewelry, diamond and gemstone posts are little more than ‘gem-porn’, detached from product’s quality-reality, posted by people who in reality are not as professional as they aspire to be.

All of our content is covered by the following section.

 

Introduction

www.flamesjewelry.com provides its services subject to the following terms, conditions and provisions, known as Terms & Conditions.

By accessing, viewing, or using this site, you indicate that you understand these Terms & Conditions and accept them as the legal equivalent of a signed, written contract, binding you to these Terms & Conditions.

www.flamesjewelry.com reserves the right to change these Terms & Conditions at any time, and your continued use of this site following any modifications will be considered acceptance of such modifications.

Intellectual Property & Copyright.

Unless otherwise indicated, all content on this website, including text, graphics, images, and logos, is the property of www.flamesjewelry.com and is protected by both United States and international copyright laws and regulations.

Except as expressly provided herein, www.flamesjewelry.com does not grant any expressed or implied right to you to any of the text, graphics, images, and logos. However, purchasers of gemstones may apply for temporary usage of these image(s) for resale and marketing purposes regarding that specific item. Note carefully, these images that have had temporary usage granted to them may not be placed on purchaser’s website(s) and www.flamesjewelry.com reserves the right to revoke the use of our images at any time, for any reason, whatsoever.

 

Trademarks

www.flamesjewelry.com and other names, graphics, logos, and icons identifying www.flamesjewelry.com or its products or services are the proprietary marks of Flames Asia Co., Ltd. These trademarks may not be used in connection with any product or service that is not www.flamesjewelry.com, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits www.flamesjewelry.com. All other trademarks not owned by www.flamesjewelry.com that appear on this site are the property of their respective owners.

 

Disclaimers

While www.flamesjewelry.com endeavors to provide the most accurate, up-to-date materials available, the information, materials, products, and services available on this site may include inaccuracies, typographical errors, or outdated information and we will not be held liable for such inaccuracies.

We do everything within our ability to truly represent the color and intensity of each and every gemstone accurately. However, please take into consideration that differences in lighting, mountings and gemstone angles may result in some items looking slightly lighter or darker than depicted in a photograph. Actual colors can also slightly vary depending on the quality of monitor depicting the item, its resolution and settings.

In order to bring you the highest standard and most representational gemstone photography on the internet, we use a sophisticated 100x microscopic-photography system. These micro-photographs have been enlarged and/or very slightly enhanced to show greater detail than seen in standard photography techniques. As a result, small inclusions depicted may not actually be visible to the naked eye and do not detract from the true beauty and value of each gem. We do our best grade our gemstones accurately according to our clarity definitions that are based on the Gemological Institute of America’s. However, clarity grading is a subjective science with no clear boundary between one grade and another. Perceived clarity grades may vary between one party and another. Due to minor manufacturing differences in various gemstone scales and calipers, both given weights and measurements may vary by up to +/- 2%.

www.flamesjewelry.com need not honor typographical or pricing errors on this website or on any other third party websites. www.flamesjewelry.com also reserves the right to refuse to do business with purchasers in perceived high-risk shipping destinations and countries.

 

Returns & Refunds

Intent to return must be received by email or messenger within 7 days of receipt of the item. All returns must be in their original condition and be returned in their entirety. www.flamesjewelry.com reserves the right to reject returned item(s) if the above conditions are not met. Insurance and shipping is not refundable. Refunds for all transactions are within 72 hours of receipt of returned goods.

 

Linked Websites

This site contains links to sites owned and maintained by persons or entities other than www.flamesjewelry.com. www.flamesjewelry.com does not regularly review materials posted, or products or services offered on these web sites to which this site is linked. www.flamesjewelry.com does not necessarily endorse all of the materials, products, and services available on such linked sites, and disclaims responsibility for the contents of any linked site, the accuracy of any information contained therein, and the quality of the products and services offered at any linked site.

 

Gemstone Origin Opinions & Certificates

We do our very best to ensure that all our gemstones are disclosed with accurate country of origins. Due to the subjective manner in which gemological origin is determined, www.flamesjewelry.com will not be held liable for 3rd Party gemological reports that differ from our origin opinion, and such differing opinions cannot be held as grounds for returns or negative feedbacks in 3rd party transaction gateways such as eBay, Amazon, Polygon or GemsRocksAuctions.

Gemological origin determination is frequently regarded as unreliable with different laboratories giving different countries of origin for similar stones, and in extreme cases giving different origins for the same stone that has been sent for certification twice. For more independent information on this subject please refer to: http://www.ganoksin.com/borisat/nenam/cs-sapphire-origin.htm and http://www.ruby-sapphire.com/dogfights.htm

We also do our best to ensure that all our gemstones are disclosed with accurate disclosure of beryllium treatment. Again, due to the subjective and varying manners in which beryllium is diagnosed, www.flamesjewelry.com will not be held liable for 3rd Party gemological reports that differ from our origin opinion, and such differing opinions cannot be held as grounds for returns or for negative feedbacks in 3rd party websites.

 

Governing Law & Indemnity.

By using this site, you agree to indemnify and hold harmless www.flamesjewelry.com, its employees, directors, proprietors and representatives against any claims, liabilities and expenses relating to or arising from your use of this site.

By usingwww.flamesjewelry.com, you agree that the laws of United Kingdom Of Great Britain will govern these Terms & Conditions and any dispute of any sort that might arise between you and www.flamesjewelry.com.