Service Plus+

FFlames clients are protected by guarantees, can have their purchases gift-wrapped, benefit from quality jewelry-gift boxes, receive future discounts, re-size and clean jewelry for free, and be in instant messenger contact with our hosts.

Service Plus+

Free Sizing, Cleaning & Polishing FOREVER

Also replacements for lost stones, upgrades, adjustments, personalization and more.


All our rings can be sized for you when you buy. If in the future, your fingers swell or shrink, we can resize it for you for absolutely free regardless of how long you have owned it. Chain lengths can be adjusted in most cases by adding and removing chain links also for free with Service Plus+


If worn regularly, jewelry can lose brilliance and polish due to natural oils and salts from the skin, dirt-build-up and sometimes show slight traces of wear on both precious metals and gemstones. To preserve the beauty of your Flames jewels we offer professional cleaning and polishing for you at the original Flames atelier workshop free of charge under our Service Plus+


If you would like personalize and tailor-make adjustments to your jewelry please ask us. Alternative backings for earrings and clasp on chains can be adjusted depending on design for optimal comfort, convenience. Earring posts can be shortened, extended, or altered for that perfect fit. Rings can be lasered with names or messages of devotion and meaning.

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Stay in the Loupe and get invites to LiveAuctions, know when rare and collectible gems are in the markets, learn more about colored gems with gemologists and at-the-source traders.