All Flames clients have product guarantees, gift wrapping, choice of jewelry and gift boxes, future discounts, and instant messenger contact with our hosts, and sizing and cleaning services to all out clients, old and new, completely for free.
All of our rings can be sized for you when you buy. If in the future, fingers swell or shrink, and your ring is too tight or too loose, we will resize it for you for absolutely free regardless of how long you have owned it. Furthermore, chain lengths can be adjusted in most cases by adding and removing chain links also for free under our Service Plus+
CLEANING AND POLISHING SERVICE
If worn regularly, jewelry can lose brilliance and polish due to natural oils and salts from the skin, dirt-build-up and sometimes show slight traces of wear on both precious metals and gemstones. To preserve the beauty of your Flames jewels we offer professional cleaning and polishing for you at the original Flames atelier workshop free of charge under our Service Plus+
PERSONALIZATION & ADJUSTMENT
If you would like personalize and tailor-make adjustments to your jewelry please ask us. Alternative backings for earrings and clasp on chains can be adjusted depending on design for optimal comfort, convenience. Earring posts can be shortened, extended, or altered for that perfect fit. Rings can be lasered with names or messages of devotion and meaning.